Sormac expands field service in the UK and Ireland

Sormac, the leading technology supplier for the fresh-cut fruit and vegetable industry partners with Protec Automation to extend its field service offer on the territory of UK and Ireland.

March 19, 2025 min Reading time

Sormac Ltd. is pleased to announce a strategic partnership with Protec Automation Ltd. to strengthen field service support across the UK and Ireland. This collaboration ensures that customers benefit from enhanced technical assistance, faster response times, and greater service availability.

In addition to this new field service expansion, Sormac Ltd. will continue offering first-line support through phone, email, and remote access from our sales and service unit in Bury St Edmunds, backed by the central Sormac service team in Venlo, the Netherlands.

Protec Automation Ltd. has been a trusted name in the food industry for over 30 years, specializing in bespoke control and automation solutions.

As part of this partnership, Protec's field service experts will undergo comprehensive training on the Sormac processing portfolio, becoming certified service partners.

This collaboration enhances our ability to provide reliable, high-quality support to Sormac’s customers, helping to reduce downtime and optimize food processing operations.

Sormac Ltd. partners with Protec Automation to enhance field service — From left to right: Sean Martin, Managing Director Sormac Ltd. - Alex Neal, Managing Director and Dale Wells, Operations Director at Protect Automation Ltd.

Who are we

About Sormac

As the leading specialist in the development and manufacturing of machinery for the vegetable processing industry, Sormac prides itself on being a family business renowned for it's reliability, quality, and knowledge.

Everything in-house: development, engineering, manufacturing
Own microbiological laboratory
Innovative solutions for your entire process